Sound Packager

Will not load

Published on January 25, 2008 By skybright In Customization Software

I have a problem with Sound Packager. The day before yesterday I was downloading a file and when Sound Packager loaded about a quarter of the way an error message said Sound Packager has created an error and needs to close.

So, I uninstalled reboot reinstalled reboot all in SDC and I am getting the same error message. I did this a couple of times and still get the same error message so, I need help with this.

Comments

skybright

on Jan 25, 2008

Oh in case you need to know I have XP sp2 home edition.

Lantec

on Jan 25, 2008

The day before yesterday

May be related to this post
WWW Link

skybright

on Jan 25, 2008

Thank You Lantec I will do the uninstall, reinstall and see if it will work.

skybright

on Jan 25, 2008

Well the uninstall, reinstall still did not work. I still get the message that SP has encountered a problem and needs to close.

Whats next?

ZubaZ

on Jan 25, 2008

Can you look in the event log and post the exact error?

skybright

on Jan 25, 2008

Okay Zubaz, I need you to bring me along a little bit since I know enough about computers to be dangerous. Tell me where to find the event log and I will try to post it...because I have never posted anything before. Wow I really sound like a nubbie. No I usually am able to figure things out for myself. I will wait for your instructions.

ZubaZ

on Jan 25, 2008

Start | All Programs | Administrator tools | Event viewer

Look for an error in the Application section tha might relate to Sound Packager. Double click on it. Paste the Description section here.

Good luck.

skybright

on Jan 25, 2008

Well I found the Event viewer and found nothing. I then went on a search and destroy mission and found nothing. Do you know anything else I can try?

ZubaZ

on Jan 25, 2008

support@stardock.com ?

Uninstall. Reboot. CCleaner for the registry. Delete any sound package s in my documents\stardock\soundpackager. Reboot. Reinstall.

Philly0381

on Jan 25, 2008

Uninstall. Reboot. CCleaner for the registry. Delete any sound package s in my documents\stardock\soundpackager. Reboot. Reinstall.

Back when it first came out of beta I had a similar problem. Follow Zubaz instructions, it worked, now I'm not saying it will work for you.

If it doesn't then I would contact support@stardock.com. Good luck.

skybright

on Jan 25, 2008

Okay will do I'll be back with results. I really appreciate you guys helping me.

skybright

on Jan 25, 2008

Just wanted to let you know that your help has paid off. SP now works. Thank You so much.

Philly0381

on Jan 25, 2008

Very good skybright. Appreciate you coming back and letting us know, not everyone does that.

skybright

on Jan 25, 2008

Oh Philly I'm definitly not one of those kind of people. This is my home and I treat people here as I do in the outside world.

Lantec

on Jan 25, 2008

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